AIOps Kit & Observability – StarCloudIT
Products › AIOps Kit & Observability

AIOps Kit — Observability, Alerting & SLO

Metrics, logs and traces collected end-to-end (OpenTelemetry), intelligent alerts, error budgets and fast RCA. Less noise, lower MTTR, more predictable production.

OpenTelemetry Metrics / Logs / Traces SLO / Error Budgets Alerting & On-call Incidents & Post-mortems

Top use cases

SLOs & service reliability

SLI/SLO definitions, error budgets and automatic alerts about risk of breaching SLA.

Microservices & APIs

Cross-service tracing, dependency maps and fast RCA for 5xx/timeouts.

Kubernetes & Cloud

Cluster metrics, autoscaling, costs and workload health (HPA/KEDA).

Noise-free on-call

De-duplication, quiet hours, escalations and integrations with PagerDuty/Slack/Teams.

Business dashboards

Availability and incident cost KPIs — clear for technical and non-technical stakeholders.

Audit & compliance

Operation trails and log export to SIEM. Secure-by-design standards.

Key features

End-to-end observability with OTel, alerting with error budgets, incident context and SRE automations.

OpenTelemetry E2E

  • SDK/agent for services, K8s and edge
  • Context propagation and sampling
  • Compatibility: Prometheus/Grafana, Jaeger/Tempo

Alerting & escalations

  • Alert correlation and noise suppression
  • On-call schedules, quiet hours
  • Integrations: Slack/Teams, PagerDuty, email

SLOs & error budgets

  • SLI definitions: availability, latency, errors
  • Error budget: burn-down and forecasts
  • Linked to roadmap and changes

Incident context

  • Links: deploy, feature flag, commit
  • Service & infrastructure dependency map
  • Runbooks and remediation actions

Anomaly detection

  • Baselines and seasonal variations
  • Early regression warnings
  • Business impact insights

Incidents & post-mortems

  • Event timeline and RCA
  • Report templates and follow-up tasks
  • Integrations with Jira/ServiceNow

Deployment architecture

Flexible control of data and control planes. Compatible with stacks: Prometheus/Grafana, Loki/Elastic, Jaeger/Tempo.

SaaS (hosted by StarCloudIT)

EU regionUpdatesBackups
  • Quick start: ready-made integrations and dashboards
  • SSO/OIDC & RBAC, data isolation
  • Optional Prometheus remote_write

Self-hosted (your cloud / on-prem)

Kubernetes/HelmHSM/SIEMHA/DR
  • Full control over data and retention
  • Integration with existing SOC and backups
  • Horizontal scaling (TSDB/object store)

Integrations & technologies

OpenTelemetryPrometheusGrafana Loki / ElasticJaeger / TempoAlertmanager KubernetesGCP / AWS / AzureGitHub / GitLab Slack / TeamsPagerDutyJira / ServiceNow

Security & compliance

Identity & access

  • SSO/OIDC (Entra/Google/Okta), SCIM
  • RBAC and least-privilege
  • Access audit and approval mandates

Data protection

  • TLS 1.2+, at-rest encryption
  • Data retention and anonymization
  • Log export to SIEM

Compliance

  • GDPR/ISO-oriented best practices
  • Operation trails and change versioning
  • Built-in policies and checklists

Deployment & licensing

Pilot / Starter

  • OTel onboarding + 1–2 services
  • Ready dashboards & alerts
  • SRE/DevOps training

Pro (teams)

  • SLOs for key services
  • On-call, escalations, post-mortems
  • Support & updates

Enterprise

  • Self-hosted / private cloud
  • SIEM/HSM integrations, HA/DR
  • SLA and extended audit
Let’s discuss pricing

In 20 minutes we’ll match the model and scope to your goals.

FAQ — quick answers

How fast can we get started?
Typically within 1–2 weeks after scope approval. In SaaS mode the start can be faster (preconfigured dashboards and alerts).
Do you support our stack (Prometheus, Grafana, Elastic)?
Yes — we integrate with Prometheus/Alertmanager (remote_write), Grafana, Loki/Elastic, and Jaeger/Tempo for tracing.
How do you reduce “alert fatigue”?
Correlation and de-duplication of alerts, quiet windows, priorities and error budgets. Escalations only when the risk of breaching SLO is real.
Does the tool handle multiple environments and regions?
Yes — multi-env (dev/stage/prod) and multi-region with aggregated metrics and separate error budgets.

Ready to cut MTTR and silence alert noise?

Free 20-minute consultation — we’ll show the fastest path to results and a demo.

OTel in 1–2 weeks SLOs & alerts ready On-call integrations